This Privacy Policy explains what personal information is collected when you use soko.com.gh, any soko.com.gh mobile application or website (“soko”, “Website” or “Application”) and the services provided through it ( including the Website and Application “through the Service” and how such personal information is shared.BY USING THE SERVICE, YOU ASSUME TO US THAT (I) YOU HAVE READ, UNDERSTAND, AND AGREE TO THIS PRIVACY POLICY AND (II ) YOU ARE OVER 16 (OR ARE (YOUR ACTIONS ARE BASED ON THIS PRIVACY POLICY) If you do not agree or cannot make this promise, you must contact the support team via online chat or email to request a means to collect. , maintaining and disclosing your account and information to others.
COLLECTOR OF PERSONAL DATA
Synergy Marketing Consult and Synergy Marketing Consult LLC , a company incorporated in the Republic of Ghana (registered office: Starlets Avenue Ghana) is the controller of your personal data registrar.
2. CATEGORIES OF PERSONAL DATA WE COLLECT
We collect information that you voluntarily provide to us (such as an email address). We also collect information automatically (for example, your IP address).2.1 Information You Give Us.
When you register for and/or use the Service, you may be asked to provide us with information about yourself. This information includes: first name, last name, phone number, email address, gender, date of birth (collectively, “Required Information”), address information, business hours, etc., and access to your photos, albums and their metadata.
To use our service and register an account, you must provide the requested information. You can use the Service even if you do not disclose this information to us, but some features of the Service may be restricted to you (for example, if you do not register an account, you will not be able to chat with other users, send advertisements, view contact information of other users).
Sometimes, in order to fulfill your request, you will need to provide us with additional information when you communicate with our support team (for example, if your account has been blocked in the past, we may ask you to verify your identity. by providing an ID document) .When you submit an ad, you can submit additional information about yourself. For example, you can choose to make your resume available. You agree that by providing your personal information in a notification, you are making such information public.
You further acknowledge and agree that we may disclose certain personal information about your profile to provide the Service to enable us to facilitate communications and transactions between users. You understand and agree that your email address will be displayed as part of your advertisement in the Search Resumes section to all users who have an advertisement in the Jobs section.
You should carefully consider the risks associated with publishing certain information, especially your phone number, address or exact location.
2.2 Data provided to us by third parties
When you decide to log in using Facebook, we get personal data from your Facebook account. This includes your profile image, name, and Facebook ID. If you log in using Google, we also get your location. Unless you opt out on the Facebook Login screen, we will also collect other data, such as email address, gender, date of birth, friends list, and location as listed in your Facebook profile.
For more information, please refer to the Facebook Permissions Reference (describes the categories of information, which Facebook may share with third parties and the set of requirements) and to the Facebook Data policy. In addition, Facebook lets you control the choices you made when connecting your Facebook profile to the App on their Apps and Websites page.
When you log in with Google, we get your name, email address, profile language settings, profile picture, gender, and date of birth. To know more about how Google processes your data, visit its Privacy Policy. To remove access granted to us, visit Google Permissions.
When you decide to log in using Apple, we get Apple ID, name and email from your account. You can use Hide My Email function during signing in with Apple, and it will create and share a unique, random email address that will forward our messages to your personal email.
Apple lets you revoke access provided to the App on your Apple ID Manage Page by following the next steps.
When you decide to log in or verify your phone number using Truecaller, we get personal data from your Truecaller user profile upon your consent. This includes your phone number, name, addresses (country code; city; street; zipcode), profile image, job title, company name, gender, and other information from your profile. For more information, please refer to the Truecaller Privacy Policy.
If you were invited to create an account in the Service, the person that invited you can provide personal information about you, such as your phone number, email address, social media account or other contact information.
We may collect your name, official ID and photograph to verify your identity. To do this, we share this information with a third-party service provider, Smile Identity Inc., to verify it with official sources. Smile Identity Inc. may use your personal identification number to collect the following additional information about you from official sources: full name, date of birth, picture, address, phone number, gender, official ID card expiration date, or other relevant additional information. to the ID card number that the issuing authority may provide. Smile ID may process or store your data outside your country. 2.3. Information we automatically collect:2.3.1. About how you found usWe collect information based on your referring URL (ie, the place on the web where you clicked on our ad). 2.3.2. Device and location information.
We collect information about your device. Examples of such information are: language settings, IP address, time zone, device type and model, device settings, operating system, network service provider, mobile phone, hardware ID and Facebook ID. 2.3.3. Usage Data
We record how you interact with our service. We record, for example, the features and content you interact with, how often you use the service, how long you use the service, which sections you use, how many ads you view. 2.3.4. Advertising identifiers.
We collect an Apple Advertising Identifier (“IDFA”) or a Google Advertising ID (“AAID”) (depending on your device’s operating system). You can usually reset these numbers through your device’s operating system settings (but we have no control over this). 2.3.5. Transaction Information.
When you make payments through the Service, you must provide our third-party service providers with account information, such as your credit card number. We do not collect or store complete information about the credit card number, although we may receive information related to the credit card, information about the transaction, including the date, time and amount of the transaction, type of payment method used.
Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. Cookies can be either session cookies or persistent cookies. A session cookie expires when you close your browser and is used to make it easier for you to navigate our Service. A persistent cookie remains on your hard drive for an extended period of time. We also use tracking pixels that set cookies to assist with delivering online advertising.
Cookies are used, in particular, to automatically recognize you the next time you visit our Website. As a result, the information, which you have earlier entered in certain fields on the Website may automatically appear the next time when you use our Service. Cookie data will be stored on your device and most of the times only for a limited time period.
FOR WHAT PURPOSES WE PROCESS YOUR PERSONAL DATA
We process your personal data:3.1. Providing Our Service.This includes the smooth use of the Service and the prevention or correction of errors or technical problems in the Service. 3.2. Customize Your User Experience. We process your personal data to modify the content of the Service and make personalized offers according to your personal preferences and interests. 3.3. Managing your account and providing customer support.
We process your personal data to respond to your technical support requests, service information or other communications initiated by you. This includes accessing your account to handle technical support requests. For this purpose, we may send you, for example, notices or emails about the operation of our Service, security, payment transactions, notices about our terms of use or this privacy policy. 3.4. To communicate with you about your use of our Service.
We communicate with you through, for example, push notifications or chat. As a result, for example, you may receive a notification on the website or by email that you have received a new message on soko.com.gh If you wish to opt out of receiving push notifications, you must change your browser or mobile device settings. You can unsubscribe from certain types of emails by following the unsubscribe link in the email footer, by contacting our support team at support@soko.com.gh or in your profile settings.
The services used for these purposes may collect information about the date and time our users saw the message and when they interacted with it, for example by clicking on links in the message. 3.5. Research and Analyze Service Usage.
This helps us better understand our business, analyze our operations, maintain, improve, update, plan, design and develop Jiji and our new products. We also use such data for statistical analysis, to test and improve our offers. This helps us better understand which features and parts of Jiji our users like best, which categories of users use our service. That’s why we often decide how to improve soko based on the results of this processing. For example, if we notice that the jobs section is not as popular as others, we can focus on improving it.
To send you marketing messages.
We process your personal data for marketing campaigns. We may add your email address to our marketing list. As a result, you will receive information about our products, such as special offers and products from our partners. If you do not wish to receive marketing communications from us, you can unsubscribe by following the instructions in the footer of marketing emails, by contacting our support team at support@soko.com.gh or through your profile settings.
We may also show you advertisements on the Site and send you push notifications for marketing purposes. If you wish to opt out of receiving push notifications, you must change your device and/or browser settings. 3.7. Personalization of our ads.
We and our partners use your personal information to personalize ads and maybe even show them to you at the right time. For example, if you have visited our website, you may see advertisements for our products in your Facebook feed, for example.
We may target ads to you through various ad networks and exchanges using advertising technologies on and off our Services, such as a unique cookie or similar tracking technology, pixels, device identifiers, geographic location, operating system information. , email. Opting Out or Enabling Personalized AdvertisingiOS: On your iPhone or iPad, go to Settings, then Privacy, and then tap Ads to select Ad Audience Limit. You can also reset your ad ID in the same section (this can also help you see less personalized ads).Android: To disable ads on your Android device, open the Google Settings app on your mobile device, tap “Ads” and enable “Disable contextual ads.” You can also reset your ad ID in the same section (this can also help you see less personalized ads).
REGULATORY CONDITIONS FOR PERSONAL DATA PROCESSING
We process your personal data mainly according to the following authorized requirements:4.1. your consent; 4.2. to perform our contract with you; 4.3. for our (or others’) legitimate interests; 4.4. to fulfill the obligations arising from the law.5.
WHO WE SHARE PERSONAL INFORMATION WITH
We share information with third parties that help us operate, provide, improve, integrate, customize, support and market the Service. We may share certain personal information, in particular for the purposes and parties specified in Section 2 of this Privacy Statement. The types of third parties with whom we share information are:5.1. Service Providers.
We share personal information with third parties that we hire to provide services on our behalf or conduct business operations on our behalf. We may share your personal data with the following types of providers:cloud storage providers (Amazon, DigitalOcean, Hetzner)data analysis providers (Facebook, Google, Appsflyer)marketing partners (especially social networks) . , marketing agencies, email distribution services such as Facebook, Google, Mailfire)5.2. Law enforcement and other government agenciesWe may use and disclose personal information to enforce our terms of use, to protect the rights, privacy, safety or property of our affiliates, you or others, and to respond to court, law enforcement, regulatory and other public and government requests or as otherwise required by law. 5.3. Third parties as part of a merger or acquisition.
As we develop our business, we may buy or sell assets or businesses. Customer data is typically one of the transferred business assets in this type of transaction. We may also share such information with any related entity (such as a parent company or subsidiary) and disclose such information in the event of a corporate transaction, such as a sale, divestiture, merger, consolidation or sale of our corporate assets, or in the unlikely event of bankruptcy.
HOW TO USE YOUR RIGHTS
When you manage personal data, you have the following rights: Access / view / update / correct your personal data. You can view, edit or modify the personal information you have previously provided to soko.com.gh in the settings section of the website.
You may also request a copy of the personal data collected while using the Service at support@soko.com.gh.Deletion of personal data. You can request deletion of your personal information by emailing us at support@soko.com.gh or you can delete your account using the link. If you request deletion of your personal information, we will use reasonable means to comply with your request. In some cases, we may be required by law to retain certain information for a certain period of time; in this case, we will fulfill your request after fulfilling our obligations.
Object to or restrict the use of your personal data (including for direct marketing). You can ask us to stop using all or part of your personal information or limit its use by sending a request to support@soko.com.gh.
AGE LIMIT
We do not knowingly process personal data of persons under 16 years of age. If you become aware that someone under the age of 16 has provided us with personal information, please contact us at support@soko.com.gh.
CHANGES TO THIS PRIVACY POLICY
We may change this Privacy Policy from time to time. If we decide to make material changes to this Privacy Policy, you will be notified through our Service or other available means and you will have the opportunity to review the revised Privacy Policy. By continuing to use the Service after these changes take effect, you agree to be bound by the revised Privacy Policy.
RETENTION OF INFORMATION
We will retain your personal information for as long as is reasonably necessary to achieve the purposes set out in this Privacy Policy (including to provide the Service to you), which includes (but is not limited to the period you have a soko.com.gh account. We also store and use your personal data as necessary to fulfill our legal obligations, resolve disputes and fulfill contracts. We will store your abbreviated email address, phone number, identification document and account blocking information after we have complied with your request to delete your personal information.
CONTACT US
You can contact us at any time for more information about this Privacy Policy and its previous versions. If you have any questions about your account or personal information, please contact us at support@soko.com.gh.